• Rapport Building:

Hi [Name]. I am your fluency counsellor [name]. How are you doing today?

• Personal Connection Questions:

• Can you share a little about yourself?

• What are some of your hobbies or interests?

• Why did you decide to take this demo session today? Why would you like to join Clapingo.

• What are the challenges you are facing while talking?

• Goal-Oriented Questions:

1. Feeling and Perception Questions:
   • "How does bad English affect your work or social life?"
2. Future-Focused Questions:
   • "Imagine being fluent in English. What is the first thing you would do with your new skills?" OR "How do you see your life changing as your English improves?"
3. Education-based marketing:

• English is the global official language. For better personal and professional opportunities, one needs to be fluent.

• In India, only 2% of the population speaks fluent English and earns more income in any job. 95% of employers prefer people with excellent communication skills, especially for better-paying jobs

• Nothing comes for free. To improve your fluency, you need to invest your time and money.

• Explanation of How Session Works:

Don’t worry! I can help you with all this and we shall achieve all your goals. Here at Clapingo, it is a one-on-one experience. We will talk about different topics in every session. I will correct all your mistakes. Whichever mistakes are unique to you, I shall identify and correct them. I will not only correct your mistakes but also teach you the correct way to speak would be. So not only will you understand the concepts but you will also get to apply those concepts and practice them regularly here on Clapingo.